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FAQ
- How do I update my app to the latest version?
To update FeaturePrint Pro, go to your device’s app store (Google Play or Apple App Store), search for FeaturePrint Pro, and tap “Update” if a newer version is available.
- What should I do if I encounter issues with logging in?
Double-check the credentials or ask your system administrator for assistance. You can always contact our support team via the email at support@alitheon.com.
- I encountered a bug. How can I report it?
If you encounter any bugs, please contact our support team via the email at support@alitheon.com. Include a description of the issue and any screenshots if possible.
- What should I do if I have trouble capturing an image?
If you experience difficulty capturing an image, ensure that:
- The item is correctly positioned within the camera’s frame.
- Verify that the lighting is sufficient for clear visibility.
- Check that the camera lens is clean.
- Is FeaturePrint Pro compatible with all smartphones?
FeaturePrint Pro is compatible with most modern smartphones, but it works best on devices with advanced camera systems. Ensure your device meets the minimum requirements for the app (iOS or Android) and has sufficient processing power to handle the imaging features.
- How can I reset the app to default settings?
To reset the app to its default settings, you can log out and then log in again. This will revert any changes you’ve made, such as lens settings, exposure, or other preferences.
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